We thought you’d never ask! Check out our About Page for more info :)

Yes yes! Check out our Media Page to see our media features. We were even featured on an NPR podcast!

To place an order, simply click on Shop in the navigation bar. Choose from our variety of packing cubes or sets (The Complete Bundleor The Starter Set). Don’t forget to choose your preferred color and quantity from the drop down list! Click the Add to Cart button and proceed to Checkout. Provide your shipping details and payment method. Follow through the steps and we’ll process your order from there!

You’ll find the color swatches on the specific product page. Click on your preferred color from the list, add to cart and proceed to checkout!

We don't offer a two color combo for the bundle. However, you can order two different colored Starter Sets and add on any accessories that you'd like! However, for the amount of goodies you get in the bundle, it's definitely the cheaper option.

We accept major cards like American Express, Visa and Mastercard. We also accept Discover and JCB cards. You can also use Amazon Pay to place an order.

Changed your mind about your order placement? As long as the order hasn’t been processed yet, you can still cancel it. Contact us at orders@envoychic.com to cancel your order. We process orders in under 24 hours to ensure fast shipping times for our customers.

Yes, we ship orders to military mailing addresses (APO/FPO/DPO). However, these addresses may not be subject to normal shipping times. Delivery speeds to these military mailing addresses vary. Wondering about shipping times? Go through the checkout process, put in your military address and you’ll see the available shipping times posted.

Once we’ve shipped your purchase, you’ll receive a confirmation email from us. Please make sure to keep the confirmation email so you can find your order status page.

For our Standard Shipping rate (up to 4-6 business days), we sometimes only receive a tracking number a few days before the order is delivered. If you placed an order with us and haven’t received a tracking number after a few days, don’t worry! We will update you with the tracking number as soon as we receive it from our fulfillment team.

Make sure to contact us right away and we will try to help!

Make sure you’ve waited the proper amount of days. If you placed an order with Standard Shipping (4-6 business days), please make sure to take the weekend or public holidays into account. Please also note that a shipment will leave (latest) by the next day.

For example, if you place an order on a Sunday, the package will only go out Monday (Day 1). The package should arrive between Wednesday (Day 3) or the following Monday (Day 6).

If you place an order with the Expedited Shipping speed (3 days), you should receive a tracking number within a day or two of placing your order. This shipping speed does not take business days into account. For example, an order placed on a Thursday will ship on Friday (Day 1) and arrive Sunday (Day 3).

Sometimes, our shipping partners decide to split up orders (especially larger orders) into multiple packages.

If you receive only part of your order, please be patient and wait until the end of the day. Usually, the second package shows up after a few hours. If it is still very early into the delivery window, wait a 1-2 more days. The rest of the package should arrive by the end of the delivery window. If for some reason your order still has not arrived, contact us and we will investigate.

Our shipping partners help us decide the most efficient routes and carriers for each order. Orders are usually shipped through USPS, FedEx or UPS.

Shipping costs depend on your choice of Standard or Expedited delivery. Below is a breakdown of the shipping costs for orders below and above $60:

Standard Delivery (4 to 6 Days) - For orders above $60, shipping costs are free. For orders below $60, shipping costs around $6.99.

Expedited Delivery (3 Days) - For orders above $60, shipping costs around $11.99. For orders below $60, shipping costs around $9.99. 

Orders sent via Standard Speed have a delivery estimate of 4 to 6 business days. If you’ve opted for the Expedited Speed, expect your order to arrive within 3 days. For Alaskan and Hawaiian customers, we can only offer a 5 to 10 business day delivery window.

Unfortunately, we cannot ship overnight or next day delivery. Expedited (3 Day) shipping is your best bet!

Unfortunately, we do not offer international shipping at this time.

However, we have a nice workaround that may help you get Envoychic delivered to your doorstep! 

Envoychic is available on Amazon.com US. If you don't live in the US, this will be your best bet.

Make sure you don't order off of any other Amazon website (.co.uk, .ca, etc). If you find Envoychic on those sites, it is made available by an unauthorized seller who is making a big markup. Amazon.com offers to export the product, ship it to you and handle the import process for many countries.

As of now, we know that Amazon.com offers this service to Canada, the UK, Singapore and probably many more! 

We offer a 30-day money back guarantee. We will refund the total price and taxes for the returned merchandise.Read more about our return policy here.

Please refer to our return policy for more information.

Yes, you can return a part your order. Please refer to our Return Policy for more info.

In the rare event that you received a damaged or defective product, contact us and send us photos of the issue. We’d be happy to provide you a complementary replacement!

Yes! If you want to stay updated about our special offers or discounts, sign up for our newsletter here. Here’s a tip: We usually offer special promotions during seasonal holidays (wink, wink)! Also make sure to follow us on Instagram to stay up to date.

Proceed with the normal process of adding a product to your cart and going through the checkout process. On the right side of the Shipping Method page, enter the discount code in the box and click Apply. You will then see the discounted price for that product!

Unfortunately, our order system only allows one discount code per order.

Our Starter Set fits in most standard size carry on suitcases (45” total linear dimensions). Something like the Samsonite Advena Expandable Softside 20 Inch Luggagewill work or the Amazon Basics Hardside Spinner 20 Inch Luggagefor a more affordable version.

Our Complete Bundlefits in most standard size checked luggages (62” total linear dimensions). Either the Samsonite Advena Expandable Softside 29 Inch Luggageor Amazon Basics Hardside Spinner Luggagewill work.

It depends on the type of duffel bag. For a weekender duffel bag, it can fit 1 each of our Extra Small Cube, Small Cubeand Medium Cube. For a rolling duffel bag, it can fit 1 set of our Complete Bundleor up to 2 sets of our Starter Set.

Ou rExtra Small Cube,Small Cubeand Medium Cube can fit in most backpacking backpacks (40 to 45 liters). Something like the Osprey Farpoint 40 Liter Travel Backpackor the Kelty Redwing 44 Liter Backpackif you want a more budget-friendly option.

Since hiking backpacks are larger (50 to 70 liters), they can fit 2 to 3 sets of ourExtra Small Cube,Small Cube and Medium Cube.

Envoychic products are not available in physical stores. We only sell our products through our website. This is also better for you, our customers, since there are no retail markups or fees!

Easily remove dirt and stains using a warm washcloth and soap or a wipe. We don’t recommend machine washing the cubes.

This information is listed on each product listing in the Product Details section.

Like Apple, our products are designed in California (San Diego) and manufactured in China.

To leave a review, go to the specific product page and scroll down to the bottom. Under theRecommended Products list, click on theWrite a Review button. Write your review, rate our product and include your name + email address. Click on theSubmit Your Review button to post your review.Here’s a step-by-step guide on how to leave a product review.

We only charge sales tax for orders placed in California.

Envoychic ensures the safety of every customer. We only store your personal information (name, email and address) when you purchase something from our website. Credit card information is used solely by our credit card processor (Shopify Payments) and we do not have any access to financial information (other than the last four digits of the card).

Any more questions, comments or suggestions? You can contact us via this link or email us at orders@envoychic.com.